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How far is the hotel Andes Plaza from the airport?

The Andes Plaza Hotel is located at 18 km away from the airport. The local transportation can take about 30 minutes (longer when heavy traffic). The hotel address is Chico Norte Av Cra 15 #100-11.

What are the check-in and check-out times at the Andes Plaza Hotel?

Check in is at 3:00 pm and check out at 12:00 pm.

What is the additional cost for an early check in or a late check out?

The early check in and the late check out service are subject to availability. If you have not yet arrived at the hotel facilities, please check one day in advance using our WhatsApp number + 57 310 6207317 - 3145966933 or use our line 900 "Experiencias Plaza" if you are already at the hotel.

Is there WiFI in all area of the hotel?

Wi-Fi is provided free of charge in all areas of the hotel. If during your stay you have any problems with this service, do not hesitate to dial 900 "Experiencias Plaza" from your room.

Does the hotel accept pets?

At the moment we do not accept any pets, but we hope that a flat can be soon adapted for these small tourists and their owners.

Is smoking allowed in the hotel?

The Andes Plaza is a family hotel that, in compliance with Law 1335 of 2009, PROHIBITS the consumption of tobacco or its derivatives on its premises. Failure to comply with national legislation could lead to penalties for you and/ or your companions.

How far is the Andes Plaza Hotel from CORFERIAS (Convention center) ?

CORFERIAS is located 12 km away from the hotel. The local transportation can take about 30 minutes (longer when heavy traffic).

How far is the Andes Plaza Hotel from Monserrate and Historic center (Candelaria)?

Monserrate and the historic center are located 16 km away from the hotel. The local transportation can take about 35 minutes (longer when heavy traffic).

Does the hotel have a parking area for its guests?

The hotel has a parking lot with 25 spaces enabled for Guests and visitors.

Does The Andes Plaza Hotel have a laundry service? How can I request it?

There is a laundry service available in the hotel. To use it dial the "Experiencias Plaza" line 900 from your room.

How can I make or confirm an accommodation reservation at The hotel Cartagena Plaza?

You can contact us: 3145966933 310 6207317

•Email: andesplaza@hotelandesplaza.co
•WhatsApp 57314 596 6933 - +57 310 620 7317
•Website http://www.hotelandesplaza.co
•Chat box (located in the lower corner of the screen on our website)

How can I request one of the following services: Birthday Decoration, Honeymoon Decoration or Romantic Dinner?

Dial our line 900 "Experiencias Plaza" from your room. If you are not yet in the hotel you can call (+57- 1) 3148180 or send a message on WhatsApp +57 314 596 6933- 310 620 7317 and our colleagues will take care of your demand.

Does the Andes Plaza hotel have meeting rooms for events?

Yes, we have rooms for corporate, social, business events and we offer complete advice to make your event a success, contact our executives phone whatsapp +57 310 271 5281- 314 596 6933

What are the types of rooms available in the Andes Plaza hotel?

The Cartagena Plaza hotel has 5 types of rooms: Standard, Superior, Executive Room, Jr Suite, Suite.

If during my stay at the hotel there is a damage or inconvenience in the room, who can I contact to be solved?

You can contact the Customer Service by dialing line 900 "Experiencias Plaza" and the needed support will be offered.

What are the meal times at the Andes Plaza hotel?

Please be aware of following meal time:

•Breakfast: 06:30 – 10:00 am

What are the meal times at Le Place Restaurant?

Please be aware of following meal time:

•Breakfast: 06:30 am– 10:00 pm

Who should I contact to change the meal plan or to buy some additional food service?

Please contact one of our colleagues by dialing the line 900 "Experiencias Plaza" from your room or dialing the ext. 1527

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